Jonathan Wilson
Senior Director Of Engineering, Platform
San Francisco, California, United States
Summary
👤
Senior🎓
Top SchoolJonathan Wilson is a seasoned technology executive with 11 years in senior engineering leadership, currently serving as Senior Director of Engineering, Platform at Zendesk in San Francisco. He has scaled and led 60+ engineers across nine teams and multiple time zones, driving backend reliability for Zendesk’s flagship Support product including high-throughput email processing and search. A hands-on architect-turned-leader, he has founded and led startups (Co-Founder & CTO of Heard Now) and held VP/Chief Architect roles that blend product strategy with deep systems and integration experience. His background spans telecom, enterprise workflow, and real-time systems, reflecting a talent for turning research-grade ideas into production-grade platforms. Known for growing distributed teams globally and expanding engineering presence into APAC, he pairs operational rigor with an entrepreneurial instinct for product-market fit.
11 years of coding experience
31 years of employment as a software developer
Bsc (Hons) Computer Science, Bsc (Hons) Computer Science at Newcastle UniversityHigh School Mathematics Physics Electronics Engineering Design, High School Mathematics Physics Electronics Engineering Design at Wymondham College
Github Skills (19)
ellipsis9
truncate9
padding9
gulp-plugin9
strings8
hint8
localization7
browser-detection7
internationalization6
ruby6
static-analysis6
translation6
rails5
actioncontroller5
static-code-analysis5
Programming languages (1)
Github contributions (5)
taproot-networks/community-open
Aug 2016 - Dec 2016
Contributions:20 pushes in 4 months
jwsf/rt-challenge
Feb 2016 - Feb 2016
Contributions:4 pushes, 1 branch in 1 day
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