Joni Mettälä is a versatile software developer based in Tampere with 11 years of industry experience and six years focused on B2B SaaS and public-sector projects. He builds full-stack solutions (React, TypeScript, Java/Kotlin, Node.js) and has deep experience in integrations, accessibility, and cloud services (AWS, Firebase). Joni has operated at the intersection of development, business, and customer support—acting as sole technical support specialist and automating support workflows with AI-powered multi-agent systems. He’s comfortable shipping features, debugging integrations and databases, and administering multi-brand Zendesk environments while improving developer and organizational learning. Joni’s practical blend of product-facing support work and full-stack engineering makes him especially effective at turning customer issues into lasting technical improvements.
11 years of coding experience
6 years of employment as a software developer
Bachelor of Business Administration - BBA, Business Information Systems, Bachelor of Business Administration - BBA, Business Information Systems at Tampere University of Applied Sciences
Computer Science and Engineering, Computer Science and Engineering at University of Oulu
Master of Science - MS, Information and Knowledge Management, Master of Science - MS, Information and Knowledge Management at Tampere University
Graduate, Graduate at Kangasala Upper Secondary School
An Angular app for sending messages to Discord via Discord's API.
Contributions:6 releases, 7 commits, 18 pushes in 3 years 10 months
apiangular-appdiscordapi-ssending
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