Jordan Arnesen
Customer Success Engineer at A Class Full
Oakland, California, United States
Summary
👤
Senior🎓
Top SchoolJordan Arnesen is a versatile Customer Success Engineer and technical program manager with over a decade of experience turning 0-to-1 products and programs into revenue-generating, scalable operations across military, education, and climate tech sectors. Comfortable across the full startup stack—product, engineering, CRM, growth, and customer service—Jordan has repeatedly exceeded targets by translating frontline user needs into streamlined onboarding, forecasting, and qualification processes. At Climatebase he doubled fellowship enrollment while preserving diversity and NPS, and most recently he’s been building first-class onboarding at Digit and launching courses and communities with A Class Full. A former military intelligence analyst and trained linguist, he brings a unique combination of operational rigor, cross-cultural communication, and product-level curiosity that helps teams scale responsibly.
12 years of coding experience
9 years of employment as a software developer
Bachelor of Arts (B.A.) Cognitive Science, Bachelor of Arts (B.A.) Cognitive Science at University of California, BerkeleyCRM Administration, CRM Administration at Trailhead by SalesforceArabic Modern Standard, Arabic Modern Standard at Defense Language Institute Foreign Language CenterGap Year Program Computer Science, Gap Year Program Computer Science at Make School
English, Arabic, German
Stackoverflow
413reputation
377kreached
4answers
0questions
Github Skills (76)
test-kitchen10
testing10
dry-rb10
factories10
skeleton10
codemirror10
capybara10
rubygems9
thoughtbot9
graphiql9
alex9
ruby9
test-data9
monaco-editor9
factory-bot9
Programming languages (6)
Github contributions (5)
MakeSchool-Tutorials/Quick-Draw-Emoji-Tutorial
Oct 2019 - Dec 2019
Contributions:19 commits, 14 pushes, 1 branch in 2 months
extrajordanary/byjorWebsite
Jan 2015 - Apr 2018
Contributions:37 pushes, 2 branches in 3 years 3 months
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