Jordan Gillman is a Product Experience Advocate and long-time WordPress contributor with 13 years of experience bringing customer insight into design, development, and support. At Automattic he blends hands-on front-end work—contributing UI improvements to wp-calypso and theming enhancements for Automattic/themes—with advocacy for user voice, support operations, and contributor experience across the WordPress ecosystem that powers much of the web. He started as a designer and developer, founded a coworking space and multiple church-focused web ventures, and continues to run a web studio serving faith-based organisations. Jordan’s background as a sponsored WordPress contributor and Happiness Engineer gives him a rare perspective that spans code, customer support, and product strategy. Colleagues rely on him to translate qualitative user feedback into practical UI and content changes that improve conversion and clarity. Based in New South Wales, he pairs practical front-end skills (React/JS and CSS Grid work) with entrepreneurial product instincts.
13 years of coding experience
13 years of employment as a software developer
Certificate IV, Digital Media, Certificate IV, Digital Media at TAFE
Contributions:27 commits, 21 PRs, 18 pushes in 3 years 2 months
Contributions summary:Jordan primarily focused on making front-end improvements to the WordPress.com interface within the `wp-calypso` repository. Their contributions included updating wording, adding links, reorganizing UI elements, and fixing typos across various settings and feature pages. The work involved modifying React components, HTML structures, and JavaScript logic to enhance the user experience. These changes spanned areas like site settings, marketing features, and user management.
Free WordPress themes made by Automattic for WordPress.org and WordPress.com.
Role in this project:
Full-stack Developer
Contributions:1 review, 15 commits, 5 PRs in 1 year 6 months
Contributions summary:Jordan primarily focused on front-end development within the WordPress theme ecosystem. They implemented new templates and made changes to existing ones for features like Jetpack Testimonials and the handling of "no posts found" messaging. The user also updated the Barnsbury theme's styling with CSS Grid, and other CSS modifications.
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