Jordan Holliday is a Data Center Operations Technician with a decade of hands-on experience diagnosing and resolving complex hardware, fiber, and network issues, currently serving as a primary resolver at Amazon Web Services. He combines solid foundations in computer architecture and the OSI model with a practical knack for equipment installs, site-level projects, and clear documentation. Jordan has supported diverse environments—from restaurant tech stacks like Aloha to multi-client IT services—demonstrating an ability to translate intricate system interactions into timely, creative solutions. Comfortable making autonomous decisions under pressure yet attentive to direction, he excels at reducing downtime through methodical troubleshooting and process improvements. Based in Columbus, Ohio, he brings an operational mindset that values both meticulous detail and scalable practices in data center infrastructure.
10 years of coding experience
2 years of employment as a software developer
Associate's degree Information Technology, Associate's degree Information Technology at Columbus State Community College
Contributions:174 commits, 151 pushes, 1 branch in 1 year
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Jordan Holliday - Data Center Operations Technician