Summary
Jordan Johnson is a Technical Writer III based in Chicago with 11 years in tech, blending 8 years of backend software engineering with 4+ years of focused documentation work. At Fortra he progressed from Technical Writer II to III, translating complex security and enterprise backend concepts into clear, usable content for technical audiences. Earlier roles as a software engineering consultant and Java/.NET developer give him hands-on credibility when documenting APIs, integrations, and system behavior. He holds an MS in Software Engineering from DePaul University and pairs that formal training with practical consulting experience across finance and e-commerce projects. Known for a developer-first documentation style, Jordan often bridges gaps between engineering teams and end users by producing actionable, example-driven guides. Outside of writing, his sociology BA subtly informs his user-centered approach to communication and collaboration.
11 years of coding experience
7 years of employment as a software developer
Master of Science (MS), Software Engineering, Master of Science (MS), Software Engineering at DePaul University