Jordan Kauffman
Senior User Experience Writer at Rapid7
Ashburn, Virginia, United States
Summary
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Senior🎓
Top SchoolJordan Kauffman is a Senior User Experience Writer with 10 years of experience translating complex cloud and API-driven cybersecurity concepts into clear, user-first documentation and onboarding flows. At Rapid7 he leads content strategy for core cloud security capabilities, blending technical accuracy with product UX to deliver API docs, release notes, and Pendo-guided quick starts on schedule. He pairs hands-on knowledge of Hugo, Sphinx, reStructuredText, and language-specific API examples (Python, Java, JavaScript, C++, SQL, REST) with practical tooling skills—writing tests, Bash/Docker Compose frameworks, and modernizing docs sites. Jordan also leverages custom internal and external AI tools to streamline content creation without sacrificing trustworthiness, and contributes strategic naming and feature design input across product and engineering teams. Based in Ashburn, Virginia, he brings an English degree-backed attention to clarity and an uncommon blend of developer-facing rigor and customer-focused UX craft.
10 years of coding experience
2 years of employment as a software developer
Bachelor of Science, English, 3.6/4.0 Overall GPA; 3.7/4.0 In-major GPA, Bachelor of Science, English, 3.6/4.0 Overall GPA; 3.7/4.0 In-major GPA at Radford University
Github Skills (88)
clipboard10
clipboard-manager10
flash10
javascript9
sdk5
kinetica5
incremental-game5
statistics4
collectd4
statsd4
jquery-plugin4
animated4
jquery4
blackbox4
daemon4
Programming languages (7)
Github contributions (5)
metricly/netuitive-PHP-client
May 2016 - Nov 2016
Contributions:2 PRs, 1 push, 2 branches in 6 months
php-clientphppushingmetricsstatsd
metricly/rc-jdbc
Apr 2016 - Jun 2016
Contributions:4 PRs, 2 pushes, 4 branches in 2 months
adapterdatabasejavajdbccollector
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