Jordan Mance is a Staff Software Engineer and tech lead with nine years of focused experience building secure, scalable infrastructure and secrets management for distributed systems. Currently at Zendesk, he architects a globally distributed secrets platform and is the creator of Figgy, an AWS-focused configuration and secret management tool that reflects his emphasis on automation and developer-friendly security. His career spans leadership roles in DevOps and DevSecOps at companies like Snagajob and Geocent, where he drove operational efficiency without sacrificing safety. Jordan combines hands-on engineering with team-building, preferring high-performing, candid teams that prioritize craft and continuous improvement. Based in Asheville, NC, he pairs an uncommon academic background in religious studies with an MS in software engineering—a blend that informs his thoughtful approach to systems design and stakeholder collaboration. Colleagues describe him as pragmatic, inventive, and committed to making secure development feel effortless.
9 years of coding experience
12 years of employment as a software developer
Bachelor of Arts (B.A.), Religion/Religious Studies, Bachelor of Arts (B.A.), Religion/Religious Studies at College of Charleston
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Jordan Mance - Staff Software Engineer & Tech Lead at Zendesk