Jordan Ritter is a veteran technology leader and six-time founder with 25 years building 0-to-scale systems, from co-founding Napster and scaling it to 60 million users to architecting enterprise AI platforms today as CTO of CopilotKit. He combines deep technical hands-on experience in distributed systems, API design, security, and real-time processing with product and GTM instincts—designing APIs and developer experiences that other companies build businesses on. Jordan has shipped 20+ commercial and open-source products across 12+ languages, led multiple acquisitions and integrations at Augment AI, and built message-processing backends that handled billions of messages at Cloudmark. An active open-source contributor, his work includes network tooling like ngrep and instrumentation in the New Relic Ruby agent, reflecting a penchant for pragmatic tooling that improves observability. Based in Seattle, he recruits high-performing teams, balances cutting-edge AI with production reliability, and obsessively focuses on developer trust and usable documentation.
25 years of coding experience
22 years of employment as a software developer
Computer Science, Computer Science at Lehigh University
ngrep is like GNU grep applied to the network layer. It's a PCAP-based tool that allows you to specify an extended regular or hexadecimal expression to match against data payloads of packets. It understands many kinds of protocols, including IPv4/6, TCP, UDP, ICMPv4/6, IGMP and Raw, across a wide variety of interface types, and understands BPF filter logic in the same fashion as more common packet sniffing tools, such as tcpdump and snoop.
Role in this project:
Backend Developer
Contributions:1 review, 359 commits, 5 PRs in 18 years 8 months
Contributions summary:Jordan primarily contributed to the development and maintenance of the `ngrep` tool, which is a command-line network packet analyzer. Their commits demonstrate a focus on enhancing core functionality, fixing bugs, and optimizing performance. The user modified and extended the codebase to add support for new features such as IPv6 and VLANs, and refactored parts of the code for improved maintainability.
Contributions summary:Jordan's primary focus was on instrumenting the DataMapper ORM within the New Relic Ruby Agent. They refactored existing instrumentation, added method tracers to various DataMapper classes and instances to capture database operations. The user also worked on logging SQL queries, and incorporating metrics. There was an emphasis on adapting the instrumentation to align with existing AR instrumentation within New Relic.
agentrpmapm-agentrubyruby-agent
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