Summary
Jorge Echeverri is a senior UX and AI research leader with a decade of experience driving human-centered innovation across SaaS, healthcare, and education. He combines deep qualitative and quantitative expertise with AI-native research operations to scale insights into product, marketing, and organizational change. At Nueva EPS he led nationally scoped humanization and digital-alphabetization initiatives that earned international recognition and materially improved service efficiency and satisfaction. Now leading UX research and UX/UI engineering at Agile Dream Team, he builds synthetic users, runs client workshops, and integrates tools like Pendo and Catalyst to boost engagement and adoption. Trained in anthropology and technology innovation management, he brings a rare blend of social-science rigor and pragmatic engineering to make education and health services more accessible and impactful.
10 years of coding experience
1 year of employment as a software developer
Master in Technology Innovation Management, Research and Development Management, Master in Technology Innovation Management, Research and Development Management at University of the Andes
Universidad de los Andes
English, French, German