Operations Manager Control Tower & Driver Capacity
Santiago, Santiago Metropolitan Region, Chile
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Summary
👤
Senior
🎓
Top School
Jorge Yanez is an Operations Manager who blends nine years of QA automation and Python experience with hands-on logistics leadership at Carvuk, where he runs a control tower for 50+ drivers and 1,800+ monthly trips. He built a Metabase + SQL capacity dashboard that revealed over 500 weekly hours of unmet demand, turning previously invisible gaps into measurable KPIs. Jorge operates at the intersection of product, data and operations—owning driver app product decisions, P&L for the fleet, real-time incident management and data-driven capacity planning. His background in QA gives him a developer-facing fluency: he writes functional specs, acceptance criteria and tests, enabling faster, safer releases informed by operational reality. Based in Santiago, he seeks roles that scale operations through automation and measurable process improvements.
Contributions:2 reviews, 3 PRs, 69 pushes in 2 years 3 months
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Jorge Yanez - Operations Manager Control Tower & Driver Capacity