Summary
José Guerra is a Regional Technical IT Analyst in Calgary with nine years of hands-on experience across IT consulting, project management, systems administration, and full-stack web development. He blends deep operational expertise—SCCM imaging, Windows deployment, print fleet management, ServiceNow ticketing and network installations—with coding skills in JavaScript, Node.js and Ruby on Rails from formal bootcamp training. Known for driving process improvements and mentoring junior staff, he pairs tactical break/fix troubleshooting with measured project lifecycle planning and stakeholder communication. José holds certifications spanning PMP, ITIL, WatchGuard, and CCNA, reflecting a rare mix of networking, security and management credentials for an analyst role. He also brings legacy language experience (COBOL, PL/I) that helps when modernizing older systems. Calm under pressure and data-driven, he converts recurring operational pain points into documented, repeatable solutions that improve stability and team productivity.
9 years of coding experience
3 years of employment as a software developer
iOS Development Course, iOS Development Course at CodePath
Bachelor's degree, Computer/Information Technology Administration and Management, Bachelor's degree, Computer/Information Technology Administration and Management at Stony Brook University