Summary
José Santos is an IT officer and agile coach with 11 years of experience helping organisations turn data and user insight into better products and stronger customer relationships. He holds a PhD in Data Analytics and combines deep expertise in data processing and visualization with hands-on delivery as a Scrum Master, Product Owner and founder of a digital consultancy. His background spans telecommunications, automotive and FMCG, where he has led multi-team PI planning, big data platform work and analytics-driven product decisions. Comfortable bridging research and practice, he has taught learning analytics and built dashboards during his PhD, which gives him a rare fluency in both HCI/visualization and machine-learning prototyping. Known for pragmatic process design, he focuses on value streams, automation and stakeholder alignment to ensure high-quality, on-time delivery.
11 years of coding experience
19 years of employment as a software developer
PhD in Engineering Learning Analytics, PhD in Engineering Learning Analytics at KU Leuven
Computer Science Engineering, Computer Science Engineering at Universitat Pompeu Fabra
English, Spanish, French, Dutch