José Santos
Desenvolvedor Pleno at Service Up
São Paulo, Brazil
Summary
👤
Senior🎓
Top SchoolJosé Santos is a Desenvolvedor Pleno with over 10 years of experience and more than 6 years focused on web and backend development, blending full-stack training with practical expertise in Perl, Java, PHP, C++, JavaScript, SQL, Docker, Linux, AWS and CI workflows. He has a strong track record modernizing and scaling ITSM systems across education, health, tech, transport and logistics, building change management, incident control, service request flows, reporting and procurement modules. Comfortable both coding and debugging critical issues, he emphasizes security and resilience, routinely hunting vulnerabilities and fixing production bugs. Currently leading a development team at Service Up, he coordinates demand distribution and contributes to strategic decisions that align projects with business goals. José’s background—from technical school to a Full Stack postgraduate diploma—gives him hands-on systems knowledge and the process discipline to translate complex operational needs into robust, auditable solutions.
11 years of coding experience
Pós-Graduado Lato Sensu em Desenvolvimento Full Stack, Information Technology, Pós-Graduado Lato Sensu em Desenvolvimento Full Stack, Information Technology at UniaméricaColégio Técnico Industrial "Prof. Isaac Portal Roldán" - Unesp BauruInstituto Federal de Educação, Ciência e Tecnologia de São Paulo
Github Skills (22)
odk10
service-management10
membership10
oms10
portal10
edtech10
perl9
chat9
otrs9
management8
slack8
javascript8
webrtc8
meteor7
collaboration7
Programming languages (4)
Github contributions (5)
joserribeiro26/OTRS-EasyCategorization
Jun 2016 - Apr 2017
Contributions:5 PRs, 11 pushes, 1 branch in 9 months
carlosfrodriguez/CRDashboardKPIs
Sep 2015 - Nov 2020
Contributions:1 issue in 5 years 2 months
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