Josep Lorenzo
Developer Support Engineer at Braintrust
Berlin, Germany
Summary
👤
Senior🎓
Top SchoolJosep Lorenzo is a developer-focused Support Engineer with 9 years of experience helping engineering teams and enterprises succeed with complex B2B SaaS platforms. He has a track record of building scalable support functions—from founding the support team at Checkly to leading a Berlin support group at Sauce Labs—while acting as a technical bridge between customers, product and engineering. Hands-on expertise includes debugging Node.js and JavaScript, browser automation (Playwright/Puppeteer), mobile automation tooling, and practical use of DevTools to reproduce hard-to-find issues. Josep pairs technical troubleshooting with process design, documentation (Markdown/Git) and SLA/KPI definition to reduce friction and enable self-serve experiences. Based in Berlin and grounded in a computer engineering diploma, he also brings startup and international exchange experience that sharpens his pragmatic, customer-centric approach.
9 years of coding experience
9 years of employment as a software developer
Diploma in Computer Engineering (5-year program — equivalent to BSc + MSc), Computer Science, Diploma in Computer Engineering (5-year program — equivalent to BSc + MSc), Computer Science at Universitat Jaume IInternational Academic Exchange Program, International Academic Exchange Program at Alfred UniversityInternational Academic Exchange Program, International Academic Exchange Program at Tomsk Polytechnic University
Spanish, English, Catalan, Italian, German
Github Skills (10)
checkly10
hugo10
synthetic3
javascript3
nodejs3
cli2
typescript2
monitoring2
terraform1
terraform-provider1
Programming languages (4)
Github contributions (5)
josep-fl/nextjs
Jun 2021 - Mar 2022
Contributions:9 PRs, 10 pushes, 5 branches in 8 months
josep-fl/Java-Appium-BasicTest
Jul 2017 - Jul 2017
Contributions:3 pushes, 1 branch in 1 day
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