Joseph Beltran
Support Specialist at CRIO
Atlanta, Georgia, United States
Summary
🤩
Rockstar🎓
Top SchoolJoseph Beltran is a results-driven support specialist with nine years of experience helping customers and cross-functional teams solve complex technical problems, most recently as a Technical Escalations Engineer at Datadog and now supporting learners at CRIO. He combines deep operational knowledge of log management, incident triage, and customer enablement with a background in clinical research and cognitive science, giving him a rare blend of technical troubleshooting and human-centered communication. Known for building comprehensive knowledge bases, mentoring peers, and running workshops, he routinely turns recurring issues into durable process improvements. Based in Atlanta, he excels at translating product feedback into engineering priorities and enjoys designing creative workflows that reduce escalations and improve customer outcomes.
9 years of coding experience
6 years of employment as a software developer
Bachelor's Degree, Psychology, Cognitive Science, Bachelor's Degree, Psychology, Cognitive Science at University of California, BerkeleyUniversity College London
English
Github Skills (3)
hugo9
datadog9
documentation7
Programming languages (1)
Github contributions (3)
STAT133-Summer2016/finalproject-airbnb-team
Aug 2016 - Aug 2016
Contributions:21 pushes in 7 days
jxbltrn/ddev_vagrant
Sep 2022 - Sep 2022
Ubuntu 18.04 with ddev
Contributions:1 push in 1 day
vagrantlinuxddevvirtualboxubuntu
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