Joseph Callaway
Customer Success Manager - Commerce & Marketing Cloud at Salesforce
Austin, Texas, United States
Summary
👤
Senior🎓
Top SchoolJoseph Callaway is a customer success and commerce technology leader with nine years of experience helping enterprise retailers implement and scale e-commerce and marketing solutions. Currently a Customer Success Manager for Commerce & Marketing Cloud at Salesforce, he blends hands-on technical account management with strategic e-commerce leadership gained from roles as Director of Ecommerce and Senior Product Integrations Engineer. Joseph has managed large, concurrent, technically complex projects for major retailers and fintech platforms, translating business goals into reliable integrations and measurable outcomes. Known for meticulous attention to detail, strong analytical problem-solving, and clear client communication, he thrives both independently and as a collaborative team lead. Based in Austin, he pairs full-stack training with deep platform expertise to bridge product, engineering, and customer success. Colleagues rely on him for steady execution during complex launches and cross-functional escalations.
9 years of coding experience
9 years of employment as a software developer
Full Stack Developer Web Development, Full Stack Developer Web Development at General AssemblySport and Fitness Administration/Management, Sport and Fitness Administration/Management at Louisiana State University
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (8)
javascript4
api4
frontend4
react4
js3
ajax3
nodejs3
mongodb2
Programming languages (3)
Github contributions (5)
Jeauxy/myUsual-Front
Oct 2016 - Nov 2016
Contributions:163 commits, 132 PRs, 188 pushes in 1 month
front-endjavascriptreactfrontend
Jeauxy/portfolio
Nov 2016 - Sep 2023
Repo for Joseph Callaway's Website
Contributions:4 PRs, 216 pushes, 6 branches in 6 years 11 months
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