Joseph Counts
Sr. Partner Engineer at New Relic, Inc.
Nashville-Davidson, Tennessee, United States
Summary
🤩
Rockstar🎓
Top SchoolJoseph Counts is a Sr. Partner Engineer with over eight years in IT who blends hands-on software and network engineering with three years focused on product ownership and leading development lifecycles. Based in Nashville, he currently drives partner integrations and developer-facing solutions at New Relic, contributing visible front-end improvements to the New Relic docs site and backend/DevOps validation tooling in the popular New Relic quickstarts repository. Comfortable spanning frontend React work, backend scripting, and CI/CD validation, he brings a pragmatic full‑stack perspective to product and partner engineering challenges. Former roles as a senior product owner at Accenture and earlier engineering and project management experience give him a strong mix of delivery discipline and technical depth. He also volunteers as a computer science instructor, reflecting a commitment to mentorship and community knowledge sharing.
4 years of coding experience
6 years of employment as a software developer
High School Diploma, A, High School Diploma, A at Aaron AcademyTelecommunications Engineering, 2 years, Telecommunications Engineering, 2 years at Western Kentucky University
Spanish, English
Github Skills (19)
javascript10
jes10
front-end-development10
jestjs10
jtest10
nodejs10
gatsby10
react10
github-ci9
devops9
githubaction-workflow9
html9
newrelic8
alerts8
css8
Programming languages (8)
Github contributions (5)
newrelic/newrelic-quickstarts
Nov 2021 - Jan 2023
New Relic One quickstarts help accelerate your New Relic journey by providing immediate value for your specific use cases.
Role in this project:
Backend & DevOps Engineer
Backend & DevOps EngineerContributions:92 reviews, 214 commits, 118 PRs in 1 year 2 months
Contributions summary:Joseph primarily worked on the `utils` directory, modifying scripts related to quickstart validation. They made changes to tests (e.g., `validate_icon_and_logo.test.js`, `validate_images.test.js`), and core validation logic in `utils/validate_logos.js`, `utils/check-missing-logos.js`, and `utils/validate_images.js`. Furthermore, the user updated import actions and mutation types within the `.github/actions/import-data` folder, which could relate to CI/CD or data ingestion processes. These changes suggest involvement in both backend functionality and DevOps processes, particularly around ensuring data integrity and validation.
newreliccasesuse-casesdevopsquickstarts
newrelic/docs-website
Apr 2022 - Nov 2022
Source code for @newrelic docs. We welcome pull requests and questions on our docs!
Role in this project:Front-end Developer
Front-end DeveloperContributions:8 reviews, 2 commits, 34 PRs in 7 months
Contributions summary:Joseph contributed significantly to the project's front-end development. They implemented and modified React components, including the `FeedbackModal` and `ProductTile`, enhancing user interaction and experience. The commits also included changes to documentation generation scripts and build configurations, suggesting involvement in the overall development workflow. Furthermore, the user updated release note landing pages and integrated a search feature.
newrelicbacklogasciidocfeedbackdocumentation-site
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