Summary
Joseph Jorgenson is a seasoned IT professional and Premier Field Engineer at Microsoft with over a decade of hands-on experience supporting Exchange, Exchange Online, and Office 365 deployments. He combines deep Windows Server and Active Directory expertise with practical experience in migrations, Group Policy, and identity management earned across roles at the University of Oklahoma and Microsoft. Known for troubleshooting across all OSI layers, he brings an engineer’s rigor to complex incident resolution and service reliability. Joseph has a track record of designing learning-space IT solutions and administering enterprise service platforms like ServiceNow, reflecting a balance of user-focused operations and backend administration. Based in Norman, OK, he leverages an Information Science BA to translate technical complexity into maintainable, auditable processes. Colleagues rely on him for calm leadership during escalations and for streamlining migrations with minimal user impact.
8 years of coding experience
3 years of employment as a software developer
Bachelor of Arts (BA), Information Science/Studies, Bachelor of Arts (BA), Information Science/Studies at University of Oklahoma