Joseph Koech is an account and customer success leader with 11 years of experience helping fintech and SaaS customers implement financial products and scale operations across startups and public companies. He has progressed from product and implementation roles into senior customer-facing positions, combining technical implementation know-how with strategic account management to drive measurable business value. Comfortable in agile environments, Joseph has deep domain experience in embedded finance, B2B cannabis tech, and startup operations—including a stint as a small business owner that sharpened his commercial instincts. Based in New York, he pairs strong communication and analytical skills to translate complex product capabilities into customer outcomes while continuously learning and expanding his technical toolkit.
10 years of coding experience
7 years of employment as a software developer
Bachelor of Arts - BA, Political Science and Government, Bachelor of Arts - BA, Political Science and Government at Georgetown University
Contributions:2 commits, 1 PR, 1 comment in 1 year 5 months
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