Joseph Macmillan
IT Support Spe at Acrisure
Grand Rapids, Michigan, United States
Summary
👤
Senior🎓
Top SchoolJoseph Macmillan is an IT specialist with nine years of hands-on experience across Level 2 deskside support, field service, and running a small repair business focused on microcomputers, mobile devices, and network communications. He combines strong troubleshooting skills with formal networking credentials (CompTIA Network+ and Cisco coursework) and practical expertise in MECM/SCCM, Active Directory, and Windows OS lifecycle management. His background includes military technical training as a Navy Fire Control Petty Officer, which underpins a disciplined approach to crisis management and on-site problem resolution. Comfortable collaborating in cross-functional teams, he has a track record of improving system uptime and customer satisfaction while juggling multiple priorities. Based in Grand Rapids, he’s continually learning new technologies and brings uncommon breadth—from electronics and CAD drafting to enterprise endpoint management—helping organizations bridge hardware-level diagnostics with networked IT support.
9 years of coding experience
Certificate, CAD/CADD Drafting and/or Design Technology/Technician, Certificate, CAD/CADD Drafting and/or Design Technology/Technician at Moraine Park Technical CollegeAssociate of Science - AS, Electrical and Electronics Engineering, 4.0, Associate of Science - AS, Electrical and Electronics Engineering, 4.0 at US Navy - ATRCCisco Certifications, Computer Systems Networking and Telecommunications, 3.25, Cisco Certifications, Computer Systems Networking and Telecommunications, 3.25 at California Institute of Arts & TechnologyBachelor of Science - BS, Electrical and Electronics Engineering, Bachelor of Science - BS, Electrical and Electronics Engineering at United States Navy - ATRC
Github Skills (8)
cosmology2
simulations2
python1
machine-learning1
high-energy-physics1
astrophysics1
astronomy1
astrodynamics1
Programming languages (1)
Github contributions (5)
josephmacmillan/Teaching
Jan 2018 - Mar 2025
Contributions:47 pushes, 1 branch in 7 years 2 months
josephmacmillan/IntroFluidDynamics_old
Jul 2019 - Nov 2021
Contributions:18 commits, 16 pushes, 1 branch in 2 years 4 months
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