Joseph Nilan
Sr. Onsite Support Technician at Cerner Corporation
Philadelphia, Pennsylvania, United States
Summary
👤
Senior🎓
Top SchoolJoseph Nilan is a seasoned desktop support professional with 13 years of IT experience and over a decade specializing in onsite technical support and user-facing troubleshooting. Based in Philadelphia, he has progressed from intern roles at Einstein Healthcare Network to a senior onsite support technician at Cerner, developing deep expertise in imaging, deployment, hardware/software installation, and clinician-focused IT workflows. Known for blending strong customer service with technical precision, he has supported large Windows migrations and printer deployments while training end users to minimize repeat incidents. Joseph pairs formal IT education with hands-on hospital and enterprise experience, and brings an analytical, process-driven approach that reduces downtime and improves end-user satisfaction.
12 years of coding experience
Bachelor of Science, Information and Technology: Networking, Administration and Security, Bachelor of Science, Information and Technology: Networking, Administration and Security at Peirce CollegeAssociate of Science, Computer Information System/Information Technology, Associate of Science, Computer Information System/Information Technology at Community College of Philadelphia
Github Skills (71)
stream9
mysql-database8
coingecko8
mongodb8
nodejs8
databases7
couchdb7
minio7
currency7
netlify7
currency-exchange7
docker7
redis7
php7
postgresql6
Programming languages (9)
Github contributions (5)
joenilan/red-cogs
Aug 2024 - Feb 2025
Contributions:175 pushes, 1 branch in 5 months
Groestlcoin/groestltip-streamlabs
Dec 2017 - Oct 2018
Groestlcoin Integration app for Stream Donations
Contributions:148 commits, 139 pushes, 2 comments in 10 months
streamgroestlcoin
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.