Joseph Salvador
Incident Manager at Acquire.AI
Pasay, Philippines
Summary
👤
Senior🎓
Top SchoolJoseph Salvador is an Incident Manager and seasoned network operations professional with nearly two decades of IT experience and 11 years focused on NOC, incident and problem management across global 24x7 environments. He has deep hands-on expertise in routing and switching (BGP, OSPF, Cisco ASR/Nexus), network monitoring and cloud platforms (VMware, Azure, AWS), and a track record of coordinating cross-functional crisis responses and post-incident remediation. Joseph has led teams at enterprise firms like Procter & Gamble and managed escalations for large-scale contact center operations, blending technical rigor with clear executive communication. He is equally comfortable in tactical troubleshooting—Wireshark, Nagios, SolarWinds—and strategic process work, driving problem management to remove recurring incidents. Based in Pasay, Philippines, he combines formal IT and finance education with a pragmatic focus on documentation, SLA-driven results, and continuous improvement. A less obvious strength is his breadth of frontline support experience from service desk to Tier 2/3 operations, which gives him rare empathy for both operators and stakeholders during outages.
11 years of coding experience
10 years of employment as a software developer
BS IT Mathematics and Computer Science, BS IT Mathematics and Computer Science at UST - Angelicum CollegeBachelor's degree Accounting and Finance, Bachelor's degree Accounting and Finance at Far Eastern University
Stackoverflow
352reputation
406kreached
6answers
7questions
Github Skills (51)
jquery10
css10
select210
webar10
svg10
javascript9
ckeditor9
accept-language9
robot9
wysiwyg8
php8
laravel8
filesystem8
admin7
testing7
Programming languages (5)
Github contributions (5)
Angelo8828/Angelo8828.github.io
Jan 2018 - Apr 2025
Contributions:35 pushes, 1 branch, 1 comment in 7 years 5 months
Angelo8828/laravel-module-maker
Jan 2018 - Dec 2022
Contributions:6 releases, 55 pushes, 5 branches in 5 years
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