Summary
Josh Hagedorn is a mission-driven executive who blends strategy, design thinking, and data science to improve health and human services systems across policy, organizational, and direct-care levels. As CEO of TBD Solutions Inc and former Chief Knowledge Officer, he has led cross-sector initiatives for state governments, health plans, and providers, translating complex analytics into dashboards, quality measures, and operational change. With over a decade of leadership and more than 20 years of hands-on experience—from frontline care for people with serious mental illness to statewide system redesign—he builds interdisciplinary teams that deliver sustainable, person-centered improvements. His background in English and curriculum development informs a clear, human-centered approach to communication and training that complements his technical work in informatics. Notably, he has driven large-scale EMR and business intelligence implementations for populations of 20,000+, and repeatedly reduced reliance on coercive practices through evidence-based program design. Based in Grand Rapids, MI, he combines creative stewardship with disciplined execution to turn measurement into meaningful service improvement.
12 years of coding experience
8 years of employment as a software developer
BA, English; Art, BA, English; Art at Calvin University
University of Missouri
Latin