Josh Lopez
Conversational AI Architect
Austin, Texas, United States
Summary
👤
Senior🎓
Top SchoolJosh Lopez is a Conversational AI Architect based in Austin with 11 years of experience designing and implementing voice and chat solutions for large enterprises. He has helped Fortune 100 telecom and media companies modernize IVR and virtual assistant experiences using Dialogflow CX, Jovo, and custom NLU integrations to measurably improve containment and call routing. Comfortable across the stack, Josh combines VUI design, backend integrations (Java, Python, Spring Boot), and automation to extract and optimize intent models at scale. He has a track record of translating complex telephony flows into maintainable conversational architectures, and has produced best-practice playbooks and training materials for teams. A former AWIPS lead at NOAA, he applies rigorous software design and diagram-driven refactors to reduce technical debt while keeping conversational UX front-and-center. Josh’s blend of production voice-bot deployments and tooling to automate NLU analysis is a practical advantage not always visible on resumes.
11 years of coding experience
6 years of employment as a software developer
Bachelor's degree, Computer Science, 3.7, Bachelor's degree, Computer Science, 3.7 at Towson University
Tagalog
Github Skills (3)
google-assistant2
csharp1
dotnet1
Programming languages (3)
Github contributions (5)
sinapples/super-effective-vue
Mar 2021 - Nov 2022
Contributions:46 commits, 2 PRs, 56 pushes in 1 year 7 months
sinapples/superEffective
Dec 2019 - Oct 2023
Contributions:6 pushes, 2 branches in 3 years 10 months
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