Josh Owen is a seasoned IT services leader with over a decade managing large-scale virtualization and end-user computing environments, currently driving stability and scale as Manager, End User Virtualization at T-Mobile. He leads data-driven teams that support thousands of ThinClients, tens of thousands of VMs, and a Citrix estate handling 60,000+ concurrent sessions, and has executed major migrations from XenApp/VMware to Windows Virtual Desktop and Nutanix AHV. Known for blending technical depth with pragmatic delivery, he designs observability and alerting systems (Grafana, Splunk, ExtraHop) and champions MFA and security-first initiatives. Josh is a hands-on Scrum Master and people manager who fosters open communication to reduce incidents and speed restores while avoiding technical debt. Outside of day-to-day operations he’s an avid blockchain and crypto enthusiast, bringing curiosity about emerging tech into practical enterprise solutions.
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