Josh Phillips is a customer-focused technology professional with 10 years of experience blending technical support, QA, and sales across consumer goods and SaaS. Currently a Happiness Engineer at Automattic/Beeper, he brings hands-on experience in manual and automated testing, product feedback, and user-centric feature development. His background scaling customer relationships at Coca-Cola and frontline technical support for multi-platform apps gives him a rare mix of commercial acumen and technical empathy. Josh is skilled at turning user conversations into actionable test plans and product improvements, often serving as the bridge between customers and engineering. Based in Medicine Hat, Alberta, he combines formal IT training with practical QA discipline and a visible enthusiasm for emerging tech. Expect someone who understands both the metrics that move sales and the small usability fixes that keep users delighted.
11 years of coding experience
5 years of employment as a software developer
buildspace
Information Technology, Information Technology at Medicine Hat College
⚡ Building applications with LLMs through composability ⚡
Contributions:13 pushes, 5 branches in 3 months
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