Summary
Josh Reynolds is an engineering manager with 17 years of experience who currently leads Conversational AI infrastructure at Sinch from the Netherlands. He combines hands-on architecture and scaling expertise with people-first leadership, guiding multifunctional teams through the entire product lifecycle. Previously he improved large-scale SaaS systems as a software architect at bettermarks, systematizing security and developer feedback loops to raise technical and social quality. Josh’s background spans DevOps, backend and full‑stack work, consultancy and startup engineering, and he has a knack for translating complex technical risk into pragmatic solutions (including a Bayesian-based project risk tool). He is fluent in driving both technical debt reduction and modern CI/CD and observability practices, and he often steps into whatever hands‑on role a team needs to ship. His mission-driven focus on purpose, growth and play informs a collaborative management style that pushes teams toward measurable, sustainable improvement.
17 years of coding experience
12 years of employment as a software developer
Bachelors Mathematics, Bachelors Mathematics at University of Minnesota
English, Italian, Spanish