Josh Rosenthal
Washington, District of Columbia, United States
Summary
🤩
Rockstar🎓
Top SchoolJosh Rosenthal is a commercial leader in Washington, D.C., with a decade of experience who treats Customer Success as an operations research problem—optimizing processes, metrics, and cross-functional workflows to drive retention and revenue. Trained at the University of Maryland’s Smith School of Business, he blends business acumen with analytical rigor to translate customer insights into scalable operational playbooks. Comfortable operating at the intersection of sales, product, and support, he focuses on measurable outcomes and continuous improvement. Known for a systems-oriented mindset, he often surfaces non-obvious levers in customer journeys to reduce churn and increase lifetime value.
11 years of coding experience
MBA, Business Administration and Management, General, MBA, Business Administration and Management, General at University of Maryland - Robert H. Smith School of BusinessBachelor of Science, Management Information Systems, General, Bachelor of Science, Management Information Systems, General at James Madison University
English, Spanish, Sign languages
Github Skills (68)
representation-learning10
aqua10
graph-representation-learning10
secretserver9
ansible9
knowledge-graph9
vulnerabilities9
abstract-syntax-tree9
security9
parser9
code-generation9
paas9
devops9
aws9
oracle9
Programming languages (11)
Github contributions (5)
citizenjosh/scripts
Sep 2016 - Aug 2023
Contributions:18 pushes, 1 branch, 2 issues in 7 years
SierraEnterprises/railsgoat
Nov 2022 - Feb 2024
A vulnerable version of Rails that follows the OWASP Top 10
Contributions:24 PRs, 68 pushes, 24 branches in 1 year 4 months
owasprails
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