Josh Roskos
Customer Success Manager at Fleet Device Management
Eau Claire, Wisconsin, United States
Summary
🤩
Rockstar🎓
Top SchoolJosh Roskos is a Senior Customer Success Manager with a decade of experience helping enterprise customers adopt and scale device management and security solutions across Apple, Windows, Linux, and Android environments. He has led $50M+ books of business at Jamf with 97% retention and measurable revenue growth, and more recently drove a 300% efficiency gain through automation as a Success Architect at Files.com. Currently at Fleet Device Management he supports tens of thousands of self-hosted hosts, bridging CSM, sales engineering, and product while shipping customer-driven fixes and building internal AI-powered tooling to streamline team workflows. Josh combines deep hands-on technical troubleshooting (osquery, MDM, GitOps) with strategic customer advocacy, frequently authoring well-scoped bug reports and coordinating migrations from commercial tooling to self-hosted platforms. Based in Eau Claire, WI, he brings a rare blend of field technical rigor and product-facing influence that helps security and IT leaders operationalize complex infrastructure reliably.
10 years of coding experience
9 years of employment as a software developer
B.S. Technology Management Computer/Information Technology Administration and Management, B.S. Technology Management Computer/Information Technology Administration and Management at Herzing University
Github Skills (49)
in-place10
apple-silicon10
endpoint-security10
mdm10
power-management10
filevault9
device-management9
puppet9
osquery9
fleet9
macos9
downtime9
telemetry8
buster8
vulnerability-management8
Programming languages (5)
Github contributions (5)
kc9wwh/MakeMeAdminPy
Jun 2017 - Sep 2019
Updated MakeMeAdmin workflow now converted to Python with violation checking if additional accounts get created during the users time as a temporary admin.
Contributions:2 releases, 5 commits, 9 pushes in 2 years 2 months
pythonadminadditionalcheckingviolation
kc9wwh/pkgChunker
Jul 2019 - Aug 2019
Contributions:17 commits in 1 month
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