Josh Somers
Microsoft 365 Customer Success Manager at Commonwealth of Pennsylvania
Reading, Pennsylvania, United States
Summary
👤
Senior🎓
Top SchoolJosh Somers is a Microsoft 365 Customer Success Manager and seasoned IT leader with nine years of progressive experience designing, securing, and operating Windows, Linux, VMware, Azure, and Microsoft 365 environments. He combines hands-on systems engineering with people-first management—mentoring cross-functional teams, reducing ticket escalations, and improving SLA performance across geographically dispersed groups. Josh has a strong compliance and security bent, applying CJIS, CMMC, and NIST frameworks to infrastructure refreshes and two-factor authentication rollouts. His background spans public sector IT at county and state levels to private-sector service delivery and IT management, giving him a pragmatic view of stakeholder expectations from CIOs to frontline engineers. Recently completed advanced MS degrees in Cybersecurity and IT Management underscore his focus on marrying operational reliability with modern security practices.
9 years of coding experience
6 years of employment as a software developer
Master of Science - MS, Cybersecurity and Information Assurance, Master of Science - MS, Cybersecurity and Information Assurance at Western Governors UniversityAssociate of Science - AS, Network and Security Administration, Associate of Science - AS, Network and Security Administration at Dakota State University
Github Skills (39)
microsoft10
tsql10
microsoft-sql10
sql-server10
data-tools10
sql10
mssql10
microsoft-sql-server10
ssms10
azure-sql7
cosmosdb7
machine-learning7
azure-sql-database7
powerbi7
azure-data-studio6
Programming languages (5)
Github contributions (5)
joshts0/sql-docs
Aug 2018 - Nov 2024
Technical documentation for Microsoft SQL Server, tools such as SQL Server Management Studio (SSMS) , SQL Server Data Tools (SSDT) etc.
Contributions:31 pushes, 1 branch in 6 years 3 months
data-servertechnical-documentationsql-serversql-server-management-studiomicrosoft-sql-server
joshts0/files
Jul 2020 - Apr 2022
Contributions:13 pushes, 1 branch in 1 year 9 months
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