Summary
Josh Tutt is an End User Support Specialist with over a decade of hands-on experience in technical support, customer service, and team leadership across enterprise and public-sector environments. Currently supporting the Texas A&M Forest Service, he blends frontline troubleshooting for end users with a passion for advocacy and improving usability throughout the product lifecycle. His background includes supervisory and technical roles at Viasat and a senior sales engineering stint, giving him a rare mix of customer empathy, process leadership, and technical fluency. Josh focuses on ensuring technology actually makes people's lives better, and is driven to represent users from design through post-production support. An alumnus of Texas A&M, he brings steady operational experience and a user-centered perspective that helps bridge gaps between engineering, support, and end users.
13 years of coding experience
4 years of employment as a software developer
Bachelor of Science (B.S.), Bachelor of Science (B.S.) at Texas A&M University
English