Summary
Josh Zepeda is a detail-oriented Quality Control Analyst with eight years of experience across mortgage operations, document review, and entry-level software engineering. Based in Minneapolis, he has progressed from mortgage document reviewer roles at Wells Fargo and U.S. Bank into operations research and quality control, bringing strong compliance, proofreading, and process-improvement instincts to financial services. A certified full-stack web developer with internship experience in iOS, Salesforce, and SQL troubleshooting, Josh blends technical troubleshooting and documentation skills with a customer-focused mindset. He is actively transitioning toward mortgage loan processing and seeks entry-level roles where his mix of operational rigor and coding literacy can streamline workflows. Collected experience in both retail and corporate environments gives him practical empathy for end users and an eye for reducing clerical errors through better tooling.
8 years of coding experience
10 years of employment as a software developer
University of Minnesota Twin Cities
Bachelor of Arts - BA, ENGLISH LANGUAGE AND LITERATURE/LETTERS, Bachelor of Arts - BA, ENGLISH LANGUAGE AND LITERATURE/LETTERS at Florida Atlantic University
Spanish