Summary
Joshua Rosaaen is a seasoned System Engineer with 11 years of hands-on experience designing, troubleshooting, and supporting Windows-centric end-user environments across enterprise retail and healthcare organizations. Currently a Tier III Wintel engineer at Centene, he has a track record of resolving complex incidents, managing device fleets, and improving operational reliability for large-scale user populations. His background includes multi-vendor contractor roles at Williams-Sonoma and Gap Inc., where he focused on stores engineering and device management—skills that translate into strong operational discipline and cross-team collaboration. Joshua pairs deep systems troubleshooting with practical automation and deployment experience gained through sustained frontline support roles. Based in Auburn, California, he combines enterprise IT rigor with the adaptability cultivated in contractor engagements, making him effective at both urgent incident response and longer-term stability work. An understated strength is his ability to translate technical problems into clear action plans for non-technical stakeholders, speeding resolution and reducing repeat incidents.
11 years of coding experience
6 years of employment as a software developer
Dev Bootcamp