Summary
Joshua Ross is a pragmatic IT founder and systems engineer with a decade-plus of hands-on experience delivering infrastructure, automation, and client-focused support. He founded JXE Tech after roles across system engineering and technician positions where he managed virtualization, SANs, Citrix, firewalls, disaster recovery, and server lifecycle work. Known for treating client problems as his own, he combines strong customer service skills with practical scripting-driven automation—self-taught in shell tooling to speed OS/install/config/testing tasks. His background spans enterprise migrations, help desk transformation, and building operational processes that reduce downtime and licensing risk. Based in Waterloo, NY, he blends small-business entrepreneurship with deep day-to-day technical execution and a knack for pragmatic, repeatable solutions.
9 years of coding experience
4 years of employment as a software developer