Josue Abarca is an experienced MSS Security Analyst with over 17 years in IT and more than 8 years focused on security and support engineering, currently protecting clients at IBM. He blends deep hands-on expertise with SIEM and enterprise tooling (ArcSight, Logger, ESM) and strong systems knowledge across Windows, Linux, Postgres, Oracle and network architectures. Known for clear communication, he regularly translates complex technical issues for non-technical stakeholders and has a track record of resolving escalated incidents and performing root-cause analysis. He has coached and trained support teams, driven ticketing best practices, and collaborated closely with development teams on fixes and deployments. A lifelong learner, he complements practical experience with certifications and studies in networking, cloud, and cybersecurity across multiple universities in Central America.
17 years of coding experience
7 years of employment as a software developer
Certificado en Cloud+ (CVO-002), Tecnolog铆a de la informaci贸n, complete, Certificado en Cloud+ (CVO-002), Tecnolog铆a de la informaci贸n, complete at Universidad Latina de Costa Rica
CCNA, CCNP switching y CCNA voice, CCNA, CCNP switching y CCNA voice at Universidad de Costa Rica
Cybersecurity, Administraci贸n de sistemas inform谩ticos en red, Cybersecurity, Administraci贸n de sistemas inform谩ticos en red at LEAD University
Ingenieria en Sistemas, Ingenieria en Sistemas at Universidad Tecnol贸gica Nacional
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