Summary
Jovan Ferryal E. F. is a Web Developer and customer support specialist with 8 years of hands-on experience building, optimizing, and operating WordPress sites and web services from Bekasi, Indonesia. He has delivered and maintained production websites for multiple companies and startups, leveraging Divi/Elementor, PHP, cPanel, WHMCS and performance-focused front-end skills to improve user experience and reliability. Comfortable across hosting operations and support channels, he pairs ticket/live-chat support with technical troubleshooting to reduce downtime and accelerate client onboarding. He also founded and ran several service projects (WinTen) that combined Python, Telegram API and custom tooling—demonstrating an inclination for practical automation beyond standard CMS work. Known for multitasking across development, ops, and customer-facing roles, he brings a pragmatic blend of product-minded engineering and hands-on support.
8 years of coding experience
1 year of employment as a software developer
Computer and Network Engineering, Computer and Network Engineering at SMKN 4 Kota Bekasi
Bachelor's degree, Informatics, Bachelor's degree, Informatics at Universitas Mercu Buana
Indonesian, English, javanese