Jovin Jijo is a Senior Software Engineer based in Bengaluru with a decade of industry experience and seven years focused on full‑stack application development and backend systems. Currently building Dynamics 365 Contact Center at Microsoft, he has driven measurable improvements—such as a 47% API P95 performance gain and 75% faster PR validation—by optimizing infrastructure, modularizing pipelines, and adding dynamic runtime routing. His background at SAP includes delivering production web apps that reduced support overhead and onboarding friction, and he has a track record of shipping integration and data synchronization frameworks for enterprise business apps. Jovin combines strong computer science fundamentals with a pragmatic emphasis on scalable, cost‑efficient architectures and reliable monitoring. Notably, he has implemented LLM-based routing logic into a rule engine, showing an appetite for applying cutting‑edge techniques to operational systems.
10 years of coding experience
4 years of employment as a software developer
Master of Technology - MTech, Computer Software Engineering, Master of Technology - MTech, Computer Software Engineering at BITS Pilani Work Integrated Learning Programmes
Bachelor of Technology (B.Tech.), Computer Science and Engineering, Bachelor of Technology (B.Tech.), Computer Science and Engineering at Rajagiri School of Engineering & Technology
Contributions:4 PRs, 11 pushes, 5 branches in 6 years 1 month
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