Joy Brock is an administrative IT systems professional with nine years of experience who blends hands-on technical support with operational leadership to keep teams productive and secure. At Fraser Trebilcock she supports day-to-day tech operations and application optimization, drawing on skills in Azure AD, O365, Intune/Entra, PowerShell, and cybersecurity best practices. A CompTIA Fundamentals holder and self-taught Python instructor, she creates approachable technical training—running a tech education YouTube channel and teaching seniors and caregivers practical digital skills. Her background as a business owner and corporate legal support gives her an uncommon mix of process design, client relations, and compliance awareness that informs how she evaluates and implements systems. Joy is especially effective at translating technical tradeoffs into clear, actionable recommendations for nontechnical stakeholders.
9 years of coding experience
Diploma, General Studies, Diploma, General Studies at Lakeland High School
Contributions:4 reviews, 37 commits, 6 PRs in 1 year 6 months
phpphp-learning
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Joy Brock - Admin Support IT Systems at ClickJoy Tech