Summary
Joy Haugen is an Internal Communications Manager with a decade of experience designing people-first learning, coaching, and operational programs that scale. She currently leads communications and a cross-functional content and design team at Upgrade, weaving culture and brand into strategic internal initiatives for a fast-growing fintech. Previously she built and scaled global coaching and placement programs—serving 5,000+ learners at Ampersand and implementing a 6,000+ coaching program at General Assembly that directly improved graduate outcomes. Joy combines data-informed program design with hands-on facilitation and visual design chops to create integrated processes that boost engagement and performance. Known for translating executive strategy into practical employee experiences, she also has a proven track record launching city expansions and turning early-career talent pipelines into business outcomes. Based in Scottsdale, she blends coaching, operations, and creative problem-solving to help people and organizations reach their full potential.
10 years of coding experience
11 years of employment as a software developer
BS, Interpersonal and Organizational Communication, BS, Interpersonal and Organizational Communication at Creighton University