Summary
Joy Scharmen is a seasoned infrastructure leader with 11+ years driving reliability, SRE, and DevOps programs across startups and enterprise teams from Heroku and Optimizely to High Fidelity and strongDM. She builds cross-functional engineering cohorts and operational playbooks that balance tooling, process, and the human side of incident response to deliver resilient, scalable systems. Her career began in hands-on systems and network engineering and evolved into directing multi-team infrastructure efforts, giving her a rare blend of deep technical fluency and organizational design. Joy specializes in pragmatic solutions for complex, growing environments rather than one-size-fits-all approaches, and she embeds reliability into product teams rather than owning it in isolation. Based in San Leandro, CA, she brings a creative background and long history of lifting engineering capabilities that prioritize people as the key lever for dependable platforms.
12 years of coding experience