Joyelle Gilbert
Support Engineer at Qualtrics
Orem, Utah, United States
Summary
👤
Senior🎓
Top SchoolJoyelle Gilbert is a Support Engineer at Qualtrics with eight years of experience bridging product, customer-facing support, and UX-focused design. A 2019 Cornell graduate with degrees in Information Science and Fine Arts and minors in Game Design and Entomology, she blends technical problem-solving with strong visual and interface design instincts. At Qualtrics she progressed from Product Specialist to Resolutions Analyst before moving into her current support role, bringing a user-centered perspective to complex technical issues. Her background includes building a Chrome extension for social sentiment analysis, designing a progressive web app for campus office hours, and hands-on lab work identifying insect specimens—evidence of both technical versatility and an eye for detail. Outside of work she maintains an active visual art and UI portfolio, reflecting how her creative practice informs pragmatic product decisions.
9 years of coding experience
1 year of employment as a software developer
High School Diploma, Visual Arts, High School Diploma, Visual Arts at Cab Calloway School of the ArtsInformation Science & Fine Arts, Information Science & Fine Arts at Cornell University
Chinese, Japanese, EnglishGithub contributions (2)
hajingit/SenseTrans
Jul 2017 - Aug 2017
Contributions:39 commits, 40 pushes, 3 branches in 9 days
jwg245/jwg245.github.io
Apr 2018 - Apr 2018
Contributions:2 pushes, 1 branch in 1 day
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.