Summary
Juan Alzate is a Staff Product Designer with 11 years of cross-disciplinary experience blending service design, UX, and business strategy to create human-centered products that align user needs with organizational goals. He transitioned from a successful automotive commercial career—where he led market-share growth and launched nationwide programs—to designing and prototyping digital services, earning awards and leadership roles during his MFA in Service Design. At Intuit and Ahold Delhaize’s innovation lab he has led research, co-creation workshops, and MVP launches for complex systems like store emergency response and interview tools, bringing a systems-thinking lens to product problems. His background in sales, media strategy, and project management gives him an uncommon ability to translate commercial constraints into empathetic, scalable service solutions. Driven by inclusivity, curiosity, and practical experimentation, he’s as comfortable sketching service blueprints as he is aligning stakeholders and driving adoption.
11 years of coding experience
5 years of employment as a software developer
Master of Business Administration - MBA Business, Master of Business Administration - MBA Business at Westcliff University
Master of Science - MS Project Management, Master of Science - MS Project Management at Harrisburg University of Science and Technology
Universidad de los Andes
Master of Fine Arts - MFA Service Design, Master of Fine Arts - MFA Service Design at Savannah College of Art and Design
Exchange Semester / emphasis in International Management Management Commerce., Exchange Semester / emphasis in International Management Management Commerce. at TBS Education
Spanish, English, French