Juan Gómez
Product, Healthcare at Flywire
United States
Summary
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Senior🎓
Top SchoolJuan Gómez is a product leader with eight years of experience specializing in healthcare payments and consumer-facing telephony systems, currently driving product at Flywire. He combines strategic product roadmapping and vendor management with a track record of data-driven improvements—at Capital One he boosted IVR self-service to realize $2.5M in annual workforce savings and delivered a large-scale Cisco UCCE rollout under budget and ahead of schedule. His background spans client services and survey technology where he cut errors by 30%, negotiated vendor savings, and improved multilingual call quality, reflecting a blend of operational rigor and customer-centric design. An MBA from Boise State complements his ability to translate technical constraints into measurable business outcomes, and he brings a pragmatic focus on measurable KPIs and cross-functional execution to complex, regulated verticals.
8 years of coding experience
8 years of employment as a software developer
Master of Business Administration, Business Administration and Management, General, Master of Business Administration, Business Administration and Management, General at Boise State UniversityBachelor's degree, Advertising & Market Research, Bachelor's degree, Advertising & Market Research at University of Nebraska-Lincoln
English, SpanishProgramming languages (3)
Github contributions (5)
JoseCruzA/ProyectoCongreso
May 2019 - Feb 2022
Contributions:16 pushes in 2 years 9 months
Camilog699/ProyectoMochilero
Jul 2019 - Jul 2019
Contributions:19 pushes, 1 branch in 10 days
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