Juan Goncalves
Customer Success Manager 3 - GAM Accounts at Equinix
Madrid, Community of Madrid, Spain
Summary
👤
Senior🎓
Top SchoolJuan Goncalves is a seasoned customer success and account management professional with over a decade of experience helping communications service providers, utilities and enterprises adopt data center, interconnection and digital services. He combines a strong pre-sales and technical background in networking, routing, optical and wireless solutions with proven commercial leadership—consistently exceeding sales targets and driving large multi-country deployments. At Equinix he focuses on maximizing adoption and satisfaction for high‑MRR GAM accounts, guiding customers through complex digital transformations. His cross-functional experience spans IaaS/PaaS/SaaS, RFx responses, project management and TAM roles, enabling him to convert technical requirements into strategic business outcomes. Fluent in coordinating global teams and executive stakeholders, he brings rare depth across both product architecture and commercial execution. A practical operator who once drove a 200% uplift in B2B/B2C sales during a digital transformation engagement, he blends technical credibility with measurable commercial impact.
9 years of coding experience
28 years of employment as a software developer
Sales Management, Sales Management at IESAEngineer, Engineer at Universidad Simón Bolívar
Portuguese, English, Spanish
Github Skills (15)
kotlin10
firefox10
browser10
android-app10
mozilla10
android10
php8
cryptocurrency8
admin8
chrome3
estados3
android-components3
javascript2
brave1
sql1
Programming languages (5)
Github contributions (5)
jcgds/doit-rest
Nov 2017 - Apr 2019
Contributions:29 PRs, 57 pushes, 44 branches in 1 year 5 months
juan-goncalves/mentra-app
Jun 2020 - Apr 2022
Android app to track the value of your cryptocurrency portfolio over time.
Contributions:4 releases, 473 commits, 68 PRs in 1 year 10 months
androidandroid-appkotlinmvvm-androidcryptocurrency
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