Juan Link is a Senior Systems Administrator based in Austin with over 14 years in IT and eight years focused on systems engineering at scale, blending startup agility with enterprise-grade process rigor. He has led identity and endpoint modernization efforts—driving Okta, SailPoint, JAMF, Intune, and Zscaler integrations—and built automation and custom tools to reduce operational load across global workforces. At Dropbox and Homeward he owned complex projects from discovery through EUA and delivery, including standing up an international support site and company-wide security deployments. Known as the highest tier escalation for executive and complex user issues, he pairs hands-on troubleshooting with policy-driven configuration and deployment management. He also brings practical maker experience from prototyping and 3D printing education, giving him a pragmatic, hardware-aware perspective on systems problems.
8 years of coding experience
14 years of employment as a software developer
Computer Engineering, Computer Engineering at Cuesta College
High School/Secondary Diplomas and Certificates, High School/Secondary Diplomas and Certificates at Ernest Righetti High School
Scripts for setup/install/firmware update for ChromeOS devices
Contributions:1 comment, 1 issue in 1 day
chromebookfirmware-updatefirmwarechromeosupdate
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