Juan Tellez
Lead Technical Support Engineer at HP
Tijuana, Baja California, Mexico
Summary
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Senior🎓
Top SchoolJuan Tellez is a seasoned IT leader with 10 years of experience building and operating reliable IT infrastructures across manufacturing and enterprise environments from Tijuana, Mexico. Currently a Lead Technical Support Engineer at HP with concurrent technical support responsibilities at Poly, he brings hands-on expertise in networking, servers, virtualization, Active Directory, backup/recovery and global helpdesk operations. His background as IT Manager at PouChen and systems lead roles includes budget oversight, vendor contracting, and implementing scalable web and production applications that improved operational KPIs. Comfortable bridging technical and non-technical stakeholders, he has led teams, trained staff, and standardized device fleets and license management across multinational sites. Juan combines practical system administration with project delivery experience—having designed plant cabling, deployed conferencing and telephony, and built GitLab repositories for development collaboration. He pairs formal studies in engineering and IT management with a pragmatic focus on security, cost-effectiveness and measurable service improvement.
9 years of coding experience
2 years of employment as a software developer
Enseñanza de Idiomas, Formación de profesorado en idiomas extranjeros, Enseñanza de Idiomas, Formación de profesorado en idiomas extranjeros at UABCIngeniero, Ciencias exactas, Ingeniero, Ciencias exactas at UNADIT Management - Software and Databases, IT Management - Software and Databases, IT Management - Software and Databases, IT Management - Software and Databases at Alison
Spanish, English, PortugueseProgramming languages (1)
Github contributions (5)
juanluisT/MGTICS_BigData
Aug 2022 - Aug 2022
Contributions:5 pushes, 1 branch in 6 days
juanluisT/ClaseBigData
Aug 2022 - Oct 2022
Contributions:24 commits, 1 PR, 15 pushes in 1 month
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