Judith Ezenwosu
Nigeria
Summary
🤩
Rockstar🎓
Top SchoolJudith E is a community-focused customer success and support professional with four years of experience bridging product, engineering, and users across fintech and SaaS environments. Currently working with GitHub via Andela, she combines community management instincts with data-driven support—using Zendesk, Salesforce, Power BI and SQL—to cut resolution times and boost retention. Her background includes driving revenue and top-quartile performance at Stanbic IBTC and leading cross-functional initiatives at GGI that shortened ticket resolution by 30% and improved retention by 10%. Trained as an engineer with a Master's from the University of Port Harcourt, she brings analytical rigor from teaching mathematics into scalable knowledge-base and feedback programs that inform product roadmaps. Notably, she discovered GitHub as a community first, shaping her approach to building engaged, technically literate user networks rather than treating platforms purely as tools.
4 years of coding experience
1 year of employment as a software developer
Bachelor of Engineering (BEng), Bachelor of Engineering (BEng) at Nnamdi Azikiwe UniversityMaster of Science - MS, Master of Science - MS at University of Port HarcourtSecondary School Science, Secondary School Science at Federal Government Girls College Abaji, Abuja
English, French
Github Skills (33)
github-enterprise10
github10
github-codespaces10
github-packages10
mobile10
docker8
golang7
go7
container4
ecosystem4
githubactions2
jenkins2
refresh2
moby1
continuous-integration1
Programming languages (8)
Github contributions (5)
shinybrightstar/Deploy-Static-Website-on-AWS
May 2022 - Jun 2025
This is a snapshot of steps taken to deploy static website on AWS
Contributions:1 PR, 1 push, 1 branch in 3 years 1 month
shinybrightstar/alx-system_engineering-devops
Aug 2022 - May 2025
Contributions:2 PRs, 166 pushes, 2 branches in 2 years 8 months
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