Juhi Patel
Quality Assurance Test Lead - Erica Chat Voice Technology
Dallas-Fort Worth Metroplex United States
Summary
👤
Senior🎓
Top SchoolJuhi Patel is a seasoned Quality Assurance leader with eight years of experience driving testing strategy and delivery for large-scale financial and voice chatbot initiatives in the Dallas–Fort Worth area. Currently the QA Test Lead for Erica Chat Voice Technology at Bank of America, she bridges product, development, and business stakeholders as a subject-matter expert to ensure reliable, production-ready releases. Juhi is fluent in both manual and automated test design across mobile and virtual devices, skilled in test planning, defect lifecycle management, and preparing production hardening for complex features. She has a track record of mentoring and onboarding teams, coordinating offshore handoffs, and stepping into cross-functional roles during high-pressure releases. With a background that spans Java development, scripting in Unix, and hands-on experience in Agile environments, she pairs technical depth with a communicator’s instincts to translate requirements into testable solutions. A former claims investigator and photographer assistant, she brings analytical rigor and attention to detail shaped by diverse real-world roles.
8 years of coding experience
5 years of employment as a software developer
Java Developer Bootcamp, Java Developer Bootcamp at The Software GuildBachelor’s Degree, Sociology, Bachelor’s Degree, Sociology at Texas A&M UniversityCertificate, Software Development, Certificate, Software Development at University of Texas- Coding Boot CampDiploma, Science, Diploma, Science at Clear Creek High School
Github Skills (2)
css5
javascript5
Programming languages (1)
Github contributions (5)
juhipatel608/JuhiPatel_Portfolio.io
Aug 2018 - Nov 2022
Contributions:11 pushes, 1 branch in 4 years 4 months
rmzcaro/get_fit
Mar 2018 - Mar 2018
Contributions:9 PRs, 23 pushes, 1 branch in 7 days
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