Julia Dolgoszyja is a Technical Support Engineer specializing in video APIs with nine years’ experience bridging software development and customer-facing support in San Francisco. She currently troubleshoots and diagnoses complex issues across client/server SDKs and media servers at Vonage, builds internal diagnostic tooling on Elastic/Kibana, and authors both customer and internal technical documentation. Her background includes back-end API development, systems integration and AWS serverless work for mission-critical platforms at the California Academy of Sciences, and earlier full-stack and microservice development with .NET and SQL. Comfortable translating product needs into operational solutions, she also brings uncommon experience connecting arts-focused institutions to modern ticketing ecosystems and turning monitoring queries into practical debugging tools.
9 years of coding experience
4 years of employment as a software developer
Master's degree, Cultural Studies, Master's degree, Cultural Studies at University of Adam Mickiewicz, Poznan
Contributions:73 PRs, 48 pushes, 57 branches in 11 days
julia
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Julia Dolgoszyja - Technical Support Engineer - Video API at Vonage